It is our mission to offer you quality products and services to help you curate your own unique Chic Lifestyle! Our small business appreciates each and every customer and order.
We encourage you to reach out to us with questions anytime to our customer service email
help@chiclifestyle.com You can also text us @ 814-439-3561 Monday-Friday
Please allow up to 48 hours for response.
Our customer service department is closed on Saturday and Sunday.
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Each one of our Chic Store Apparel items are made to order.
This allows us to better serve you with a variety of products and sizing. As such our manufacturing/shipping turnaround is about two weeks. Please allow this time before contacting customer service about your order. It is also normal to receive products ordered in the same order to ship separately as they are shipped when ready.
For questions regarding your order please email help@chiclifestyle.com
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Out-of-Stock Items
From time to time an item may oversell. This is because of the nature of the way we sell and sometimes if multiple persons are checking out at the same time our system will allow the sale. If this occurs you will receive an email as soon as we recognize it (usually during shipping.) We will then offer you a gift card. If you would prefer a refund for said item. Do not utilize the gift card sent and email customer service. They will then disable the gift card and issue a refund to your original payment method. If you utilize the gift card you will not also receive a refund. You must choose one or the other.
Chic Lifestyle does not give refunds unless an item ordered is out of stock. We do not issue refunds for any other reason.
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Order Issues
Upon receiving your order please check to make sure you have all of the items you ordered.
If you believe you have a missing or damaged item please contact us ASAP
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Lost & Stolen Packages
Once you place an order, and we have shipped the order, we do not assume any liability or responsibility for the USPS, UPS or FED EX or DHL. It is a rare occasion but packages can become lost, stolen or damaged from the carrier. We do not provide refunds or store credits for lost or stolen items.